Consumers Believe in Positive Word-of-Mouth!

Good news about brand buzz! Many marketers still struggle with the loss of control over their brand that comes with the ability of consumers to discuss them—and have those messages widely disseminated—across social media. But most brand-related chatter, both online and offline, is positive. And positive buzz carries more weight with consumers, according to research from Keller Fay Group. In a study of hundreds of thousands of conversations, the firm found about two-thirds of word-of-mouth brand references were “mostly positive.” Those can be powerful. Two-thirds of study respondents thought positive word-of-mouth was credible, compared with fewer than half who believed negative buzz. Positive information was also more likely to be passed on to others, more than twice as likely to get people to look for more information, and had nearly four times the chance of pushing consumers to make a purchase.

Overall, word-of-mouth is generally positive, but some industries do get better buzz than others. Children’s products and food brands tended to get the most positive mentions, while net advocacy on behalf of companies in the telecommunications, financial services and healthcare industries was lowest. But even for those brands, the majority of word-of-mouth was still upbeat.

Consumers Believe in Positive Word-of-Mouth

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Keep Brand Fans on Board!

Social media marketers who have successfully attracted fans of their brand to their Facebook or Twitter page have only just begun their real task: keeping those fans interested and engaged, and hopefully turning them into advocates on the brand’s behalf.

According to a September 2010 survey by social media marketing agency Cone, incentives remain the biggest draw for consumers connecting with brands online. New-media users expect deals, but also look for brands to help solve their problems and get their feedback on products and services.

Keep Brand Fans on Board

Emineo Media

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Smart Marketing using Good SEO!

To construct a great content-rich website takes planning. A competent designer uses online architectural design principles, carefully combining information delivery and intuitive navigation to satisfy the visitor’s needs (why they visited) while accomplishing their own business goals (why the website was created – generate sales ready leads, sales products & services, create awareness, etc).

Layout is vital to the online internet marketing of a site that will attract and also satisfy visitors. Simply put, designing an award winning website is not enough. The site needs to be placed in front of potential visitors or they will not know you exist.

Good SEO includes the integration of web design, development, and interactive marketing with focused traffic-generation tactics that is vital to the success of your site. Without smart marketing any great website will fail.

A focus on interactive marketing through website design, search engine placement, search engine marketing, submission, analytics, email, and branding programs is paramount to online success.

Emineo Media

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